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Effective Date: 12.06.2025By accessing or using our website and any services offered through it, you agree to be bound by these Terms of Service. Please read them carefully before using our site or engaging our services.1. Services
Shiftag provides creative, video editing, and digital content services tailored to your brand or project. All services are delivered based on the details agreed upon via written communication (email, form submissions or messages).2. Content Restrictions
We do not accept projects that include or promote:-NSFW (Not Safe For Work) or adult content
-Betting, gambling, or casino-related content
-Illegal activities or content that violates applicable lawsThis policy applies to all orders, including bulk video packages. We reserve the right to decline or cancel such projects, with a partial or full refund depending on how far along the project is.3. Use of Content
All content created by Shiftag remains the intellectual property of the client once payment is completed. We reserve the right to display work samples in our portfolio, unless otherwise agreed upon in writing.4. Payments and Refunds
Payments must be made in full before delivery of the final content unless a prior agreement has been made. Due to the custom nature of our work, refunds are only issued in cases where work has not begun.5. Client Responsibilities
Clients must provide all necessary materials (logos, footage, brand guidelines, etc.) in a timely manner. Delays in submission may result in extended delivery times.6. Limitation of Liability
Shiftag is not liable for any indirect or consequential damages arising from the use of our services or website.7. Contact
If you have any questions about these Terms of Service, please contact us.
Effective Date: 12.06.2025Your privacy matters to us. This policy outlines how Shiftag collects, uses, and protects your information when you use our website or services.1. What We Collect
We may collect:Your name, email address, and other contact infoProject details and creative briefs you provideAny media files or brand assets you send us2. How We Use Your Info
We use your information to:Provide our services and communicate with youSend project updates and delivery noticesImprove our workflow and service experienceWe will never sell or share your information with third parties, unless required by law.3. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.4. Data Security
We take reasonable measures to protect your data. However, no digital platform is 100% secure, so please avoid sending sensitive personal data unless absolutely necessary.5. Your Rights
You can contact us to request:Access to the information we hold about youCorrections or updates to your dataDeletion of your information from our records6. Contact
For any privacy-related questions, contact us.
At Shiftag, all our services are custom-made, which means every project is tailored specifically to you and your brand.Because of this, we generally do not offer refunds once work has started.However, we understand that plans can change. If you request to cancel a project before editing begins, a partial refund may be issued, depending on how much time and preparation has already been invested.If for any reason we’re unable to complete your project (for example, due to content that violates our guidelines), we’ll discuss a fair resolution with you, which may include a full or partial refund.If you have any questions about refunds, feel free to reach out to us.